FAQ

Payment Methods
Secure Payment

Paypal

PayPal is a secure payment method that is accepted worldwide. It allows you to pay online quickly and easily without sharing your credit card details.

  • Select PayPal as your payment method.
  • Log into your PayPal account.
  • Confirm the payment; after logging in, you will be asked to confirm the payment. Check your order details and approve the transaction.

Once the payment is approved, you will receive a confirmation of the transaction. The purchase amount will be deducted from your PayPal account immediately.

Note: Make sure that your PayPal account has sufficient funds or is linked to a credit card or bank account to complete the transaction.iDeal

Are you placing an order from the Netherlands? Then choose iDeal and pay via the trusted online payment environment of your bank.

Creditcard: Mastercard, American Expres or Visa

Enter your credit card number CID / CVC code and you possibly an extra password or e-code. The amount is debited from your credit card the same day.

Credit Card

Pay via Mastercard, American Express, or Visa. Enter your credit card number, CID/CVC code, and possibly an extra password or e-code. The amount will be debited from your credit card the same day.

Bancontact

Are you placing an order from Belgium? Then choose to pay via Bancontact. You pay with this via the trusted online payment environment of your bank.

Giropay

Pay online via your bank's trusted online payment environment for customers with a German bank account.

Paying with a CHASIN’ Gift Card

Do you have a CHASIN' Gift card? Then you can use it both online and at one of our Brandstores. Want to know the balance? Check it online in the payment screen or in one of our stores. Do you have any further questions? Then mail to info@chasin.com or call customer service at 085-0220670.

How to use?

Redeem in our stores

Show your CHASIN’ Gift card at the checkout. The employee will scan the barcode of the Gift card, and this way your balance will be deducted from the total amount at the till.

Redeem online

Do you want to redeem your CHASIN’ Gift card online? You can!

Select the CHASIN’ Giftcard from the payment methods, you will be redirected to a separate Adyen page. Here, you enter your name, the 16-digit card code, and the internet code. The internet code is the code under the scratch-off layer.
Is the purchase amount higher than the value of your gift card? Then check the box, and you will be redirected after payment to pay the remaining amount with another payment method.

Note:<strong>Have you paid with the CHASIN’ Giftcard? Keep your Giftcard until you have received your order. Should you wish to return items, the amount will be refunded to the Giftcard.

Balance of the CHASIN’ Giftcard

You can top up your CHASIN’ Giftcard in one of our stores with an amount between €15 - €150. If you want to know how much balance is left on your Giftcard, you can check it in one of our CHASIN’ stores or online at the checkout screen.

CHASIN’ Giftcard terms and conditions

The CHASIN’ Giftcard is available in one of our stores and can be redeemed in all CHASIN’ stores and online at www.chasin.nl.

  • These terms and conditions apply to all physical Giftcards issued by CHASIN’ that are sold by CHASIN’.
  • The CHASIN’ Giftcard is valid indefinitely and can be redeemed at any time for products from the CHASIN’ range.
  • The CHASIN’ Giftcard cannot be exchanged for cash and cannot be returned.
  • The CHASIN’ Giftcard is only issued once. It is not possible to transfer the (remaining) value of the Giftcard to another CHASIN’ Giftcard. Only original CHASIN’ Giftcards and codes are accepted.
Paying with Performance Points

Are you a member of CHASIN’ and have you earned Performance Points? In the final step at checkout, you will see your member card balance at the bottom. Choose ‘redeem loyalty points’ to pay with your Performance Points. The redeemed Performance Points will be evenly distributed across your ordered items. If you return (part of) your items, the Performance Points will also be proportionally returned to your member card. It is currently not possible to earn Performance Points when making a purchase. However, earned Performance Points can be redeemed.

Note! You cannot redeem Performance Points on shipping costs.