FAQ

Chasin' B.V., located at Impact 60B, 6921 RZ Duiven, is responsible for the processing of personal data as shown in this privacy statement.

In our processing, we adhere to the requirements set by the privacy legislation in the General Data Protection Regulation. This means, among other things, that:

• we clearly state the purposes for which we process personal data. We do this via this privacy statement;
• we limit our collection of personal data to only the personal data necessary for legitimate purposes;
• we first ask for explicit consent to process your personal data in cases where your consent is required;
• we take appropriate security measures to protect your personal data and also demand this from parties that process personal data on our behalf;
• we respect your right to access, correct, or delete your personal data upon your request.

In this privacy statement, we explain what personal data we collect and use and for what purpose. We recommend reading this carefully.

This privacy statement was last modified on 24-07-2023.

Chasin' B.V. processes your personal data because you make use of our services and/or because you provide this data to us yourself.

Below is an overview of the personal data we process:

• First and last name
• Gender
• Date of birth
• Address details
• Phone number
• Email address
• IP address
• Payment details
• Location data

Our website and/or service does not intend to collect data on website visitors who are younger than 16 years old. However, we cannot check if a visitor is older than 16. We therefore recommend that parents or guardians be involved in the online activities of their children to prevent data from being collected about children without parental consent. If you are convinced that we have collected personal data about a minor without this consent, please contact us at info@chasin.com and we will delete this information.

Chasin' B.V. processes your personal data for the following purposes:

When you place an order, we need your name, email address, delivery address, and payment details to execute your order and keep you informed of its progress.

To make shopping at Chasin’ as pleasant as possible, we store, with your consent, your personal data and the data concerning your order and the use of our services. This allows us to personalise the website.

We use your email address to inform you about the development of the website and about our collections, brands, and offers if you have given us your permission. If you no longer wish to receive this information, you can unsubscribe on our website.

If you place an order at Chasin’, we store your data on a Secure Server if desired. You can set a password so that your name, address, phone number, email address, delivery, and payment details need not be entered with each order.

Data about the use of our site and the feedback we receive from our visitors help us to further develop and improve our site.

In addition, we may use your data if there is a legitimate interest. This is to provide our customers with the best and most personal service. This applies to:

• Contact with customer service
• Visit of the Chasin' website
• Account
• Email
• Reviews
• Customer satisfaction survey

We may have a legal obligation to use your data. In case of suspected fraud or misuse of our webshop, we may hand over personal data to the competent authorities.

Chasin' B.V. does not store your personal data longer than strictly necessary to realise the purposes for which your data is collected.

Chasin' B.V. does not sell your data to third parties. With companies that process your data on our behalf, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. We work closely with technical service providers, logistics companies, payment service providers, and advertising networks.

Chasin' B.V. provides you with the option to pay afterwards in conjunction with Klarna. When choosing to pay afterwards, Klarna will conduct a credit evaluation, which may include a creditworthiness assessment.

Klarna contact information:
Klarna AB (publ)
Sveavägen 46
111 34 Stockholm
www.klarna.nl
App store
The app providing the service is downloaded via a third-party app store. We have no influence over which personal data the provider processes and for what purpose. We advise you to read the relevant privacy statement of the respective provider.

You have the right to access, correct, or delete your personal data. Additionally, you have the right to withdraw your consent for data processing or object to the processing of your personal data by Chasin' B.V., and you have the right to data portability. This means you can request us to send the personal data we hold about you in a computer file to you or another organisation specified by you.

You can send a request for access, correction, deletion, data transfer of your personal data, or request to withdraw your consent or objection to the processing of your personal data to info@chasin.com.

To prevent misuse, we may ask you to adequately identify yourself. If it concerns access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in your browser settings. If the data is incorrect, you can ask us to change or delete the data.

Chasin' B.V. also wants to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority.

We reserve the right to make changes to this privacy statement. It is advisable to consult this privacy statement regularly to stay informed of any changes.

Chasin' B.V. uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website. Chasin' B.V. uses cookies with purely technical functionality. These ensure that the website functions properly and that, for instance, your preferred settings are remembered. Such cookies are also used to optimise the website's performance. Additionally, we place cookies that track your browsing behaviour so that we can offer customised content and advertisements.

On your first visit to our website, we already informed you about these cookies and requested your consent to place them.

You can opt out of cookies by configuring your internet browser to no longer save cookies. Additionally, you can also delete all information previously stored via your browser settings. View here for an overview.